ProRecruiters

Customer Service Specialist - No Weekends!

CATOOSA, OKLAHOMA$30 AN HOUR2–3 YEARS OF EXPERIENCE IN CUSTOMER SERVICE, ORDER MANAGEMENT, OR SUPPLY CHAIN, PREFERABLY IN MANUFACTURING OR DISTRIBUTIONFULL-TIME; DIRECT HIREMONDAY - FRIDAYNOV 5, 2026

Position: Customer Service Specialist

Location: Catoosa, OK

Pay: $30/hour

Experience: 2–3 years of experience in customer service, order management, or supply chain, preferably in manufacturing or distribution

Education: Associate’s degree

Type: Full-time; Direct Hire

Schedule: Monday - Friday

  

ProRecruiters is seeking a Customer Service Specialist to join a growing and dynamic team!   

  

Job Description: 

  1. Manage complex, non-standard, and export orders from receipt through shipment
  2. Enter and confirm orders in the ERP system, updating dates, quantities, and pricing as needed
  3. Maintain accurate customer and order records and correct discrepancies before they affect customers or invoices
  4. Lead the month-end shipping effort, working with production, warehouse, and logistics to prioritize orders
  5. Respond to customer inquiries by phone and email on order status, delivery, and documentation
  6. Proactively notify customers of delays, changes, or shortages and explain the plan to resolve them
  7. Coordinate with production, planning, logistics, and accounting to meet customer commitments
  8. Support the Customer Service Representative with non-routine orders and provide coverage during absences
  9. Prepare and verify export documentation and ensure compliance with import/export regulations
  10. Identify gaps in order handling and ERP use, propose improvements, and document standard procedures

 

Position Requirements:  

  1. Working knowledge of an ERP system and ability to quickly learn Deacom
  2. Proficiency in Microsoft Outlook, Word, and Excel
  3. Strong verbal and written communication skills
  4. Excellent organizational, analytical, and problem-solving skills
  5. Self-starter who can identify what needs to be done and follow through independently
  6. Dependable, detail-oriented, curious, and quick to learn
  7. Able to lift or move up to 30 lbs and work in a moderate-noise environment that involves standing, walking, sitting, and climbing stairs
  8. Familiarity with industrial manufacturing, export documentation, or freight coordination is a plus

 

ProRecruiters is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.  

 

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. 


#PRPRO

See All Open Positions